With proper safety measures in place, your Online Banking transactions remain confidential and safe. The following measures have been taken to ensure your privacy:
Secure access and Verifying User Authenticity:
Unique ID and Password
In order to access Online Banking, you must enter a unique User ID and Password.
Account "Nickname" names
We allow you to choose a "Nickname" for each of your accounts. For example, Home Checking, Judy's Savings, etc.
If you are logged on to Online Banking but do not use it for 10 minutes, you will not be able to proceed until you "re-log" onto the system.
Password "lockout" system
To keep unauthorized individuals from accessing your account by guessing your password, we have instituted a password lockout system. If your password is entered incorrectly three consecutive times, the user is "locked out" of the system.
Secure Data Transfer:
The latest encryption technology helps ensure that your confidential account information cannot be accessed by another party. Encryption is a way to rewrite something in a code, which can be decoded later with the right "key." When you request information about your accounts, the information is sent across the web in an encrypted format to the First State Bank of Uvalde. We decode your request and send the requested information back to you in an encrypted format. When the information reaches you, it is decoded so that you, and no one else, can read it.
CAUTION – EMAIL is not a secure format and may be read by unauthorized persons. We do not recommend sending information that is sensitive or personal such as account, credit card or social security numbers by way of email. Secure messages may be sent to us within Online Banking. After entering Online Banking, click on the Services dropdown and click message center. Then click on send a message.
Router and Firewall:
Other Security Measures
In addition to the above safeguards, sophisticated firewalls and an authentication process ensure that only authorized individuals are allowed to enter our system.
How you can protect your Internet security?
While Online Banking works to protect your banking privacy, you will also play an important role in protecting your accounts. There are a number of steps you can take to ensure that your Online Banking account is protected, including:
- Keep your password to yourself
- Change your password frequently
- Use the exit button after log out
- Remain at your computer until your FSB Online transactions are completed and log out.
- Log out of FSB Online prior to visiting other Internet sites.
- If you notice suspicious or unusual activity on your First State Bank accounts, call (830) 278-6231.